1. Introduction

Welcome to Ruhyox. We value your privacy and strive to protect your personal information. This privacy policy outlines how we collect, use, and protect your data in compliance with Indian laws, including the Information Technology Act, 2000 and applicable data protection regulations.

2. Data Collection

We collect personal information that you provide to us directly or through our website, including:

  • Name
  • Contact information (email, phone number)
  • Address
  • Payment information
  • Browsing and transaction history

3. Use of Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, services, and promotional offers
  • Improve our website and services
  • Prevent and detect fraud and abuse

4. Consent

By using our website, you consent to the collection and use of your information as described in this policy. You have the right to withdraw your consent at any time by contacting us.

5. Disclosure of Information

We do not share your personal information with third parties except:

  • As necessary to fulfill your order (e.g., sharing address with delivery services)
  • To comply with legal obligations
  • With your explicit consent

6. Security

We implement reasonable security practices and procedures to protect your personal information from unauthorized access, use, and disclosure. We use encryption and other safeguards to ensure the confidentiality of your data.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our site.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

9. Your Rights

You have the right to access, correct, update, and delete your personal information. You can exercise these rights by contacting us at [contact information].

10. Changes to the Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy periodically.

11. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

  • Email: [email protected]
  • Phone: 9398013324
  • Address: 3-5-786/20/D, Buqarys, Shergate, King Koti Road, Hyderabad.

12. Grievance Officer

In accordance with the IT Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

  • Name: Yogesh Thapa
  • Email: [email protected]
  • Address: 3-5-786/20/D, Buqarys, Shergate, King Koti Road, Hyderabad.